Support & FAQ

Need help? Find answers to common questions below or reach out for support.

1. General Questions

Kendama Dojo is an online space where players can track progress, earn badges, and engage with the community.

You can create an account by visiting our registration page and following the sign-up process.

Badges are awarded for completing tricks, community engagement, and supporting the Dojo.

The Dojo Supporter badge is granted for the first donation to the Website and is valid for life.

The Dojo Member badge is part of a $5 monthly subscription and is active only while the subscription is ongoing.

You can cancel your membership anytime through your account settings. Your membership benefits will continue until the end of the billing cycle.

Refunds are generally not provided. Please refer to our Refund & Cancellation Policy for details.

Try resetting your password. If issues persist, contact support.

Clear your browser cache or try logging out and back in. If the issue continues, contact support.

If you need further assistance, reach out via email or submit a request below.